Justia Government & Administrative Law Opinion Summaries

Articles Posted in Consumer Law
by
Brown is the sole owner and operator of a credit-monitoring service. Brown’s websites used a “negative option feature” to attract customers, offering a “free credit report and score” while obscuring in much smaller text that applying for this “free” information automatically enrolled customers in a $29.94 monthly “membership” subscription for Brown’s credit-monitoring service. Customers learned this information only when he sent them a letter after they were automatically enrolled. Brown’s most successful contractor capitalized on the confusion by posting Craigslist advertisements for fake rental properties and telling applicants to get a “free” credit score from Brown’s websites. The FRC sued Brown under the Federal Trade Commission Act, 15 U.S.C. 53(b). The district judge found that Brown was a principal for his contractor’s fraudulent scheme and that the websites failed to meet certain disclosure requirements in the Restore Online Shopper Confidence Act (ROSCA), 15 U.S.C. 8403. The judge entered a permanent injunction and ordered Brown to pay more than $5 million in restitution to the Commission. The Seventh Circuit affirmed as to liability and the issuance of a permanent injunction but, overruling precedent, vacated the restitution award. Section 13(b) authorizes only restraining orders and injunctions. The FTCA has two detailed remedial provisions that expressly authorize restitution if the Commission follows certain procedures. Adherence yp stare decisis should not allow the Commission to circumvent these elaborate enforcement provisions. View "Federal Trade Commission v. Credit Bureau Center, LLC" on Justia Law

by
GL services repayment of Nelson's federally-insured student loans. On its website, GL tells borrowers struggling to make their loan payments: “Our trained experts work on your behalf,” and “You don’t have to pay for student loan services or advice,” because “Our expert representatives have access to your latest student loan information and understand all of your options.” Nelson alleged that when she and other members of the putative class struggled to make payments, GL steered borrowers into repayment plans that were to its advantage and to borrowers’ detriment. She alleged violations of the Illinois Consumer Fraud and Deceptive Business Practices Act, constructive fraud, and negligent misrepresentation. The district court dismissed the claims as preempted by a federal Higher Education Act provision: “Loans made, insured, or guaranteed pursuant to a program authorized by ... the Higher Education Act ... shall not be subject to any disclosure requirements of any State Law,” 20 U.S.C. 1098g. The Seventh Circuit vacated. When a loan servicer holds itself out as having experts who work for borrowers, tells borrowers that they need not look elsewhere for advice, and tells them that its experts know what options are in their best interest, those statements, when untrue, are not mere failures to disclose information but are affirmative misrepresentations. A borrower who reasonably relied on them to her detriment is not barred from bringing state‐law consumer protection and tort claims. View "Nelson v. Great Lakes Educational Loan Services, Inc." on Justia Law

by
In two unrelated transactions, Front Line Motor Cars (Dealer), a used car dealer licensed by the California Department of Motor Vehicles (DMV), repossessed cars after the buyers failed to obtain financing. Dealer then refused to return the buyers’ down payments. The buyers complained to DMV. DMV instructed Dealer to refund the buyers’ down payments. Dealer refused, asserting its actions were proper under the Rees-Levering Motor Vehicles Sales and Finance Act and that DMV lacked the power to sanction Dealer. DMV then brought a disciplinary action against Dealer. DMV accused Dealer of violating Civil Code sections 2982.5, 2982.7, and 2982.9, which were the only sections of the Act which required a seller to refund a buyer’s down payment upon the buyer’s failure to obtain financing. After an administrative hearing, DMV adopted the administrative law judge’s proposed order that Dealer’s license be conditionally revoked for two years due to Dealer’s violation of the Act. Dealer petitioned the superior court for a writ of administrative mandate, which the superior court denied. On appeal Dealer repeated its earlier arguments. The Court of Appeal affirmed, finding the unique facts in this case (which revealed Dealer lacked a good faith intent to enter into bona fide credit sales with the buyers), revealed the transactions involved seller-assisted loans subject to section 2982.5 of the Act, which expressly required Dealer to return the buyers’ down payments. View "Front Line Motor Cars v. Webb" on Justia Law

by
The district court found that Spectrum violated the Consumer Product Safety Act, 15 U.S.C. 2064(b)(3), when its subsidiary failed to timely report to the government a potentially hazardous defect in its Black & Decker SpaceMaker coffeemaker. In 2009, there were multiple complaints that the plastic handle on the coffeemaker’s carafe had broken. In one instance, the handle's failure caused a consumer to suffer a burn from the hot coffee in the carafe. Spectrum ordered design changes, but continued to sell the product and did not file a section 15(b) report with the Commission until April 2012. The court entered a permanent injunction, requiring Spectrum to adhere to its newly-implemented CPSA compliance practices and to retain an independent consultant to recommend additional modifications to those practices. The Seventh Circuit affirmed, rejecting Spectrum’s argument that the late-reporting claim was barred by the statute of limitations and that the court abused its discretion in awarding permanent injunctive relief, including the requirement that it engage the expert. Spectrum’s failure to report constituted a continuing violation that did not end until Spectrum finally submitted a report; the statute of limitations did not begin to run until 2012. Given the gravity of its failures and the delay in compliance, the district court justifiably concluded that there was a reasonable likelihood that Spectrum might again commit similar violations in the future. View "United States v. Spectrum Brands, Inc." on Justia Law

by
The Ninth Circuit affirmed the district court's order granting the Board's petition to enforce the law firm's compliance with the Board's civil investigative demand (CID) to respond to interrogatories and requests for documents. The panel held that the Board's structure was constitutionally permissible in light of Humphrey's Executor v. United States, 295 U.S. 602 (1935), and Morrison v. Olson, 487 U.S. 654 (1988). These cases indicate that the for-cause removal restriction protecting the Board's Director did not impede the President's ability to perform his constitutional duty to ensure that the laws are faithfully executed.The panel rejected the law firm's contention that the CID violated the Board's practice-of-law exclusion and held that one of the exceptions to the practice-of-law exclusion applied: 12 U.S.C. 5517(e)(3). Section 5517(e)(3) empowered the Board to investigate whether the law firm was violating the Telemarketing Sales Rule. Finally, the panel held that the CID complied with section 5562(c)(2). View "Consumer Financial Protection Bureau v. Seila Law LLC" on Justia Law

by
Plaintiff appealed the district court's dismissal of his action against the Department of Education for violations of the Fair Credit Reporting Act (FCRA). Plaintiff's action stemmed from defendants' treatment of an allegedly fraudulent student loan in plaintiff's name. The Fourth Circuit affirmed the district court's dismissal of the action based on lack of jurisdiction because Congress had not waived sovereign immunity for suits under the FCRA. The court held that the purported FCRA waiver in this case fell short of being unambiguous and unequivocal. View "Robinson v. US Department of Education" on Justia Law

by
The Ninth Circuit affirmed the district court's grant of summary judgment for the FTC, as well as a relief order, in an action alleging that a defendant's business practices violated section 5 of the Federal Trade Commission Act. Defendant offered high interest, short term payday loans through various websites that each included a Loan Note with the essential terms of the loan under the Truth in Lending Act (TILA).The panel held that the Loan Note was deceptive because it did not accurately disclose the loan's terms. Under the circumstances, the Loan Note was likely to deceive a consumer acting reasonably. The panel also held that the district court did not abuse its its discretion when calculating the amount it ordered defendant to pay. Finally, the district court did not err by entering a permanent injunction enjoining defendant from engaging in consumer lending. View "FTC V. AMG Capital Management, LLC" on Justia Law

by
The Pennsylvania Office of the Attorney General (OAG), on behalf of the Commonwealth, filed suit against more than two dozen nursing homes and their parent companies (collectively, “Appellees”), alleging violations of the Unfair Trade Practices and Consumer Protection Law, (“UTPCPL”), and unjust enrichment. After consideration of Appellees’ preliminary objections, the Commonwealth Court dismissed the claims and this appealed followed. After its review, the Pennsylvania Supreme Court found the dismissal of the UTPCPL claims was improper, but the dismissal of the unjust enrichment claim was proper because the claim was filed prematurely. Accordingly, the Court reversed the Commonwealth Court’s order and remanded for further proceedings. View "Commonwealth, AG Shapiro v. GGNSC LLC, et al" on Justia Law

by
At issue in this consolidated appeal was whether the Maryland Collection Agency Licensing Act (MCALA), as revised by a 2007 departmental bill, was constrained to the original scope of collection agencies seeking consumer claims or whether the revised statutory language required principal actors of Maryland’s mortgage market to obtain a collection agency license.In 2007, the Department of Labor, Licensing, and Regulation requested a department bill to revise the definition of collection agencies required to obtain the MCALA license. The enacted departmental bill changed MCALA’s definition of “collection agencies” to include a person who engages in the business of “collecting a consumer claim the person owns if the claim was in default when the person acquired it[.]” The circuit courts below dismissed the foreclosure actions at issue in this appeal, concluding that foreign statutory trusts acting as a repository for defaulted mortgage debts were required to obtain a MCALA license before its substitute trustees filed the foreclosure actions. The Supreme Judicial Court reversed, holding that the foreign statutory trusts did not fall under the definition of “collection agencies” that are licensed and regulated by MCALA, and therefore, the foreign statutory trusts were not required to obtain a license under MCALA before the substitute trustees instituted foreclosure proceedings on their behalf. View "Blackstone v. Sharma" on Justia Law

by
In November 2013, the Consumer Credit Research Foundation (CCRF) entered a consulting agreement with the Kennesaw State University Research and Service Foundation under which Dr. Jennifer Lewis Priestley, a professor at Kennesaw State University (KSU), would research the effects of payday loans on the financial health of their consumers. As part of this project, Dr. Priestley – but not KSU or the KSU foundation – signed a confidentiality agreement with CCRF agreeing not to disclose any information “relating in any manner to CCRF or CCRF’s contributing sponsors.” Dr. Priestley published an article about her findings in December 2014. In June 2015, the Campaign for Accountability (CFA) sent a request to KSU under Georgia’s Open Records Act, asking for copies of all correspondence, electronic or otherwise, between Dr. Priestley and a number of organizations and individuals, including CCRF and its chairman and CEO. After KSU notified CFA and CCRF that it intended to disclose the requested records subject to possible redactions, CCRF filed a complaint against the Board of Regents of the University System of Georgia (the Board). CCRF sought a declaratory judgment that the records requested by CFA were exempt from disclosure under OCGA 50-18-72(a)(35) and (36) and a permanent injunction prohibiting the Board from disclosing the records. The trial court granted CFA’s motion to intervene in the case as a party defendant. The Court of Appeals held, based on its reading of the Georgia Supreme Court’s decision in Bowers v. Shelton, 453 SE2d 741 (1995), Georgia’s Open Records Act prohibited the disclosure of all information that was not required to be disclosed based on the ORA exemptions listed the statute. The Georgia Supreme Court granted certiorari to address that issue, disapproved of the Court of Appeals’ broad reading of Bowers and reversed the court’s judgment. View "Campaign for Accountability v. Consumer Credit Research Foundation" on Justia Law